This case study explores my approach to enhancing the customer referral experience of a global product (Gartner Peer Insights) using the design sprint framework. It covers step by step progress made during the design life cycle and showcases design artifacts created during this process.
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Adding a new dimension to a legacy warehouse management product using augmented reality.
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Leveraging semantic techniques to bring Google-like experience to enterprise search.
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Prototyping a pre-trained machine learning model to recognize hand-drawn UI element sketches.
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When it comes to building a Machine Learning experiment, conveying the value of work using traditional techniques like a journey map sometimes may be challenging. This case study explores storytelling techniques using data visualization to leverage knowledge graph capability for generating insights.
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Exploring ways to design and prototype a conversational experience fast. This case study shows a step-by-step process of various conversational elements and tools involved with that.
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Designing an omnichannel experience for sharing Gartner Peer Insight community guidelines.
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A practice case study that explores building a product strategy to handle customer feedback efficiently.
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Designed a shared knowledge on Confluence that helped scale an AI-focused community.
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Sharing my experience of designing and rolling out a new Renters line of business to 400+ Allstate agents based out of Florida, US.
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Examples of interaction & visual design from my early days as a product designer.
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Training my team on the utility and applications of the heuristic design principles.
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